Laboratory and radiology operations

AI software for diagnostic centres, labs and radiology.

Connect patient booking, sample and study workflows, reporting, billing, inventory, referrals and communication across laboratory and radiology operations.

Diagnostics operations view tracking lab and radiology turnaround from booking to report
Diagnostics workflow

From booking to report delivery.

Patient access

Manage enquiries, bookings, walk-ins, home collection and appointment communication.

Laboratory operations

Orders, barcodes, sample collection, accessioning, processing, validation and result release.

Radiology operations

Scheduling, modality workflow, study status, reporting, approval and report distribution.

Billing and packages

Price lists, packages, discounts, corporate accounts, payments and receivables.

Referrals and partners

Manage referring doctors, collection centres, partner organizations and agreed commercial terms.

Inventory and quality

Track reagents, consumables, lots, expiry, usage and configured quality controls.

AI-enabled operations

Give every diagnostics team the next action.

Use agents to identify delayed samples, pending reports, patient communication needs, revenue gaps and operational bottlenecks across centres.

  • Patient reminder and report-ready communication
  • Pending sample and study work queues
  • Turnaround-time exception alerts
  • Billing and referral reconciliation
  • Cross-centre operational command view
1
Book and register

Capture patient, order, payer and referral context once.

2
Process

Track each sample or study through its operational lifecycle.

3
Validate and report

Support structured review, approval and controlled release.

4
Deliver and reconcile

Close patient communication, partner and financial workflows.

Frequently asked questions

Diagnostic centre software: common questions

What does the diagnostics platform cover?

Bookings, home collection, sample tracking, laboratory workflows, radiology scheduling and reporting, report delivery, billing, referrals and B2B accounts, on one connected platform.

Does it work as a LIS and RIS?

Yes. It covers laboratory information system workflows for samples, results and approvals, and radiology information system workflows for scheduling, modality worklists and reporting.

How do AI agents help a diagnostic centre?

Agents flag delayed samples and reports, unbilled tests, referral and collection gaps, and patients who need follow-up calls, then route each item to the responsible team.

Can it support multiple branches and collection centres?

Yes. Multi-location chains can manage branches, collection centres and central processing labs from one platform with role-based access.

Can it connect to lab analyzers and PACS?

Integrations with analyzers, PACS and existing systems are planned during onboarding based on your equipment and workflows.

Connect diagnostics operations

Run laboratory and radiology on one platform.

Discuss your centre network, workflow, instruments, integrations and patient experience goals.

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